We want our policyholders to know that we understand the stress and hardships that are facing each of you during this difficult time. As always, we are here for you to help with any of your insurance needs. We have temporarily adjusted our office hours from 9:00 am to 3:00 pm Monday through Friday. For safety reasons we have limited the number of employees we have working at this time. So when you call us and the phone line is busy, just leave a message and someone will get right back with you. Another important message we want to tell you about is if you need assistance with delaying payment dates, adjusting installments, changing pay plans and waiving penalties and fees please contact Erie Customer Care at (800)458-0811. Stay safe and know we will get through this together!!